The house rules for ordering from and using The Pav Wala Co. — written the way we'd actually explain them to you.
By browsing our website or placing an order with The Pav Wala Co., you agree to the terms on this page. If something here doesn't sit right with you, please reach out before ordering — we're happy to talk it through.
Our menu pages link straight to WhatsApp so you can place an order or ask a question directly with our team. An order is confirmed only once we've replied to say so — sending a message alone doesn't guarantee availability, especially during busy hours.
Double-check your order and address before hitting send — it saves everyone a trip.
Prices shown on our menu are current at the time of publishing but may change without notice as ingredient costs shift. The price confirmed to you when your order is accepted is the price you pay. Payment is handled directly between you and our team, not through this website.
We cook fresh to order, so timings can vary with demand, traffic and weather. We'll always try to give you a realistic estimate when we confirm your order, and let you know if something's going to take longer than expected.
Since most dishes are made fresh once an order is confirmed, cancellations are only possible before we've started preparing your food — message us on WhatsApp as early as you can. If something arrives wrong, incomplete, or not up to standard, tell us right away so we can make it right.
The content on this site — including our name, logo, photos and menu descriptions — belongs to The Pav Wala Co. and shouldn't be copied or reused without asking us first. Please don't attempt to disrupt or misuse the site or our ordering channels.
We take care with every order, but we can't guarantee the website or our services will be uninterrupted or error-free. To the extent the law allows, The Pav Wala Co. isn't liable for indirect losses arising from delays, unavailability, or issues outside our reasonable control.
Reaching out about a franchise doesn't create any partnership, agreement or obligation between us. Any actual franchise arrangement would only take effect once a separate, signed agreement is in place.
These terms are governed by the laws of India, and any disputes will fall under the jurisdiction of the courts in Vijayawada, Andhra Pradesh.
We may update these terms from time to time as our menu, delivery process or website changes. The "Effective" date at the top of this page always reflects the version currently in force.